Head of Research and Analytics for the NPD GROUP in Europe
Market Research | Paris Area, France, FR
A results-driven, client-focused leader building revenue and earnings growth through research and analytics.
Twenty years experience leveraging data to increase sales, find efficiencies in marketing and operations, satisfy customers and deepen loyalty. A rare combination of commercial and marketing acumen with deep technical expertise. Consultative listener with an authoritative presence in front of executive and technical audiences. Adept at uncovering business opportunities and transforming high-risk client situations. An astute manager, team builder and accomplished problem solver with global leadership experience.
Most recently created a new Analytics department, developing the business strategy, initial products and hiring a team that is expected to contribute nearly $1 million in 2012. Worked side-by-side with industry leaders to design relevant products and services that deliver measurable business results across multiple verticals, including foodservice, apparel and footwear, toys and video games, and prestige beauty.
Management
• TRACK RECORD OF SOLVING COMPLEX PROBLEMS across domains and countries.
• BUILDER OF STRONG TEAMS empowered through ownership, communication, and a focus on growth.
• GLOBAL LEADERSHIP with proven success in diverse organizational and multinational contexts.
Client Service/Business Development
• AUTHORITATIVE AND PERSUASIVE in front of senior executives.
• CONSULTATIVE LISTENER that uncovers business opportunities from client needs.
• EXPERT HANDLER OF SENSITIVE CLIENT CONCERNS, transforming problems into positive outcomes.
• REPUTATION FOR CLARITY, able to tailor explanations of complex concepts to any audience.
Product Development
• DESIGN GOLD-STANDARD PRODUCTS that help global businesses make profitable decisions.
• DELIVER ON TIME through strong leadership, prioritization and communication across constituencies.
• CREATE VALUE for clients through insightful solutions that provide measurable return on investment.
2009 - Present
European Head of Research and Analytics / The NPD Group
Created new department overseeing $40m portfolio of research products and services across numerous verticals (toys, video games, sportswear, beauty, foodservice) in Europe and Russia.
Launched new Analytics service. Developed business strategy, built initial products, recruited team. Analytics is expected to add nearly $1m in new high-margin revenue in F’12.
Provided insights to global industry leaders, including Nike, adidas, Mattel, Hasbro, McDonald’s, Coca Cola, L’Oreal, Chanel, Dior, Estée Lauder.
2004 -
2009
Director, Research Science / The NPD Group
2002 -
2004
Independent Consultant / Self-employed
1999 -
2002
Manager, Strategic Member Research / Pentagon Federal Credit Union
1998 -
1999
Vice President, Operations / Customer Insites
1995 -
1998
Senior Marketing Research Analyst / Pentagon Federal Credit Union
1991 -
1995
Research Analyst/Graduate Fellow / The American University
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1991
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1998
American University
Ph.D.
in
Political Science
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1987
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1991
University of Pennsylvania
BA
in
Economics and Political Science