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Writing about execution, leadership, and what it takes to scale B2B SaaS companies.
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Seven Non-Obvious Lessons About Post-Merger Integrations
Experience is an unforgiving teacher. Seven lessons I've learned about running integrations that go beyond the consulting playbooks.
The Cost of Being Fair in Post-Merger Integrations
Being fair and data-driven in PMI sounds right. But it doesn't lead to better outcomes—it slows decisions and delays pain while the business misses its targets.
Great Execution Is the True Measure of Leadership
Everyone talks about strategy and vision. But execution—the unsexy work of actually delivering—is what distinguishes great leaders and great companies.
You Are Probably a Bad Manager
Improving the manager-employee relationship may be the most important thing leaders can do to improve business performance.
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No Touch Delivery
You can't scale a service business if delivery requires human intervention - and it doesn't require sacrificing flexibility.
The Flexibility Bogeyman
The fear of losing flexibility is the most common reason companies fail to scale, and it's a fear that is mostly misplaced.
The Goals You UN-set
Executives who lose touch with operations develop costly blind spots. One hour a week of walking around (even virtually) can fix that without micromanaging.
Get in the Weeds
Executives who lose touch with day-to-day operations develop blind costly spots. Stay connected without micromanaging by making rounds.
Trusted Deputies
As you rise in an organization, your success depends less on what you do and more on the people you trust to help you get it done.
What Is Authentic Leadership Anyway?
Authenticity in leadership isn't sharing intimate details of your personal life. It's being up front about your beliefs about the business and your reasons for acting as you do.
Bridging the Strategy-to-Performance Gap
Poor execution can make companies underperform by 60-100%. Fixing the strategy-to-performance gap improves both short- and long-term returns.
The Challenge of Coordination
The hardest problems in business aren't the most complex—they're the ones that require teams with different skills and approaches to work together.
Cupcakes Are Not Culture
Culture doesn't come from performative gestures. It's built by how leaders operate every day. Employees know the difference.
Top 5 Mistakes Founders Make Trying to Scale
The same five mistakes trip up founders at every growth milestone—and they're all avoidable.
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